A simple guide to Book & Redeem

Each person has their own view. Here is what to expect when your business is connected.

Setup is currently arranged with Enjoyable Work for approved testing. Public installation is not available yet.

For agencies

Connect the businesses you manage through the approved app installation. If asked, choose the businesses you want to connect.
Each business keeps its own packages, credits and appointments. Connecting an agency does not sign staff or customers in.
Share the correct staff and customer links for each business. Our support team can help with the initial setup.

Open Book & Redeem in your business dashboard or use your staff link. Sign in with the email address your business uses for staff access.
Managers use Manage to find customers, open their balances and view appointments. Reports provides records and exports; Settings contains package setup and connection information.
Ordinary staff can look up a customer or appointment by its reference. Manager-only settings and reports are not available to staff.
Setup currently includes support-assisted checkout, calendar and cancellation-policy configuration. Creating a package version alone does not publish a checkout. Ask support before accepting new package sales.

Buy a package from your business, then open its booking link. Use the email address associated with your purchase.
Request a sign-in code, enter the six digits from your email, and see your credit balance and appointments. You can request another code after the displayed wait.
Choose New appointment, pick an available time, review the details and confirm. Wait for the saved result before trying again.
Open an appointment to view its details and the changes your business allows. Contact the business for package refunds, cancellation-policy questions or a missing booking link.